We're here to help.
Have a question about an order, shipping, returns, or one of our products? Send us a message below and our team will get back to you as soon as possible.
For order-related questions, please include your order number so we can assist you faster.
Email us at hello@aeramist.store
We aim to reply within 1–2 business days.
Frequently asked questions
Where is my order?
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow a short time for tracking to update.
Can I return my order?
Please visit our Returns Policy page for full return information. If you need help, contact us with your order number.
How long does shipping take?
Shipping times can vary depending on your location. You will receive tracking information when your order has been dispatched.